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Volunteer Kamloops

Eager to boost volunteer sign‑ups and make it easy for donors to find information, Volunteer Kamloops tasked Websites Made With Love with designing their site, while also pulling the secure volunteer dashboard into its streamlined portal.

Referral services for volunteers and organizations

When it comes to all things volunteer, our job is to support and strengthen this relationship by working to promote, recruit, educate and offer referral services for volunteers and organizations in our community and surrounding areas.

Phase 1

The Challenge

Dated, Hard‑to‑Use Site
The old Volunteer Kamloops site was basic, built on a legacy template with cheesy stock images and clunky mobile layouts. Visitors struggled to find key information, and the design didn’t reflect the energy of their volunteer community.

Dashboard Integration
Their volunteer dashboard lived on the same site, confusing users and making maintenance tricky. We needed to split the public pages from the secure dashboard area without breaking any existing workflows.

Limited Budget & Stakeholders
As a non‑profit, VK had a tight budget. Decision‑making bounced between board members and incoming staff, so the scope and priorities shifted mid‑project. Clear, consistent communication was essential to keep everyone aligned.

Phase 2

The Solution

Team‑First Communication
Held regular check‑ins with VK’s board reps and the agency managing the dashboard to map out requirements and timelines. Collaborated with Volunteer Kamloops to define each public page’s purpose. VK provided branding assets and draft copy; we refined it for clarity and impact.

Clean, Responsive Design
Designed a simple, professional layout with a centered logo, clear calls to action, and real volunteer photos.

Seamless Dashboard Separation
Created two distinct site areas: a polished public homepage and content section, plus a secure, branded portal for volunteers to log in and manage their profiles.

Section from the new website.
Section from the new website.
Section from the new website.
    Phase 3

    The Results

    The new Volunteer Kamloops website now greets visitors with a clean, mobile‑friendly design, vibrant volunteer imagery, and clearly labelled pages that guide sponsors, volunteers, and community partners to exactly what they need.

    Behind the scenes, the volunteer dashboard stands apart, accessible via a simple “Volunteer Login” link, so users know exactly where to go. We delivered all of this on budget and on schedule, despite shifting stakeholder teams, and provided VK with an easy‑to‑manage site that truly reflects their mission of connecting caring people with local causes.

    New website

      What Our
      Clients Say

      New Home Page
      Section from the new website.
      Section from the new website.
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